FAQ

Are these bottle BPA free?

They are 100% BPA free and our bottles are made out of Food-Grade ABS. But of course, remember to wash both your bottle and your fruits!
Is the product waterproof?

Our products are most definitely waterproof! However, the motorized unit is only water-resistant. So please do remember to take it out before washing the product!
Are our products freezer safe?

Generally, we definitely do not recommend freezing Vitamer products ™. Like most plastic bottles, they may become brittle and more susceptible to cracking or breaking when being frozen. Furthermore, Vitamer™ products comes with mechanical and electrical components which are not freezer friendly.
Are the materials sturdy?

Yes they are, throw it in your bag folks, just make sure it is capped tightly, no one likes messy eaters ;)
The Vitamer I received is faulty! Tell me why .. (and rants…)

We are here for you, no one likes a party pooper. Send an e-mail to us, and we will get back to you as soon as we can!
Oh no! I broke my bottle, is it replaceable anywhere?"

Sadly, we are only available via our online site/platform(s). However, we do sell just the bottle component as charged accordingly.
I see that there are other sellers carrying the same product and they are cheaper! How is that so?

We are the only exclusive resellers in Singapore! Furthermore, quality comes with a cost, and our products has undergone durability testing to ensure its longevity. But of course not everything is made perfect, hence we provide a 1-Month Warranty. *Terms and Conditions apply.
How do I know if my Vitamer™ product is genuine?

If you suspect any counterfeit activities/product in the market, please do not hesitate to contact us.